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1807 FrontPage Themes & NetObjects Fusion Site Styles
 
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monday 5/12/2008


Please try one of the following if you are having
problems with a Theme-Pak Theme or SiteStyle




Phone support is not available unless you have been advised to call from support@themepak.com.


Theme-Pak Themes, Sitestyles and Templates work with...
Microsoft® Frontpage® 98/2000/2002/XP/2003 Netobjects Fusion 4.0/5.0/MX/7.0 Dreamweaver MX
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Read this F.A.Q section for answesrs to many common questions.

Q I have lost my themes, Can you send me replacements?
A You can retrieve replacement themes by going clicking HERE scroll to the bottom of the page. There you will be able to enter your order information and retrieve a new copy of your themes.

Q Why is it that some of the themes I purchased don't look   like the samples on this site?
A Some the Theme-Pak Themes and SiteStyles ship with a template file. These templates format a new page and include extra graphic components that we could not build into the theme. Read more on using Theme-Pak included templates HERE

Q I have added themes to my shopping cart but when I go to the view cart page it says my cart is empty.
A Make sure your web browser has cookies turned on. This web site requires that you have cookies enabled on your web browser.

Q I have installed the themes but they do not show up in the themes list. Where are they?
A Be sure you have shut FrontPage or Netobjects Fusion off and re-started it after you installed the themes or sitestyles for the first time.

There is a chance that you may have installed the theme or sitestyle in the wrong location. Try re-installing them and pay close attention to the installation instructions provided in the text windows of the installation program.


Q Why are some of the Theme-Pak themes more expensive then others?
A Some themes requires almost twice the time to create than a normal themes or sitestyles. These would be Elite themes have at least three animated components. Other themes or sitestyles include templates which also take more time to make. Because of the increased time required to create these themes we have to increase the price accordingly.



Make sure your themes have not been updated

From time to time we will find a problem in a Theme-Pak Theme, SiteStyle or Template. We correct these problems and list them HERE. You can download the updated theme free. You will need you order information from your original order.

Get Updated Themes Here.


Still not working? Email support!

Once you have read through the above and you are still having problems it's time to talk with someone at support. As mentioned at the top of this page, phone support is not available unless you have been advised to call from support@themepak.com. Use the link below to send us an email.

Please be specific in your email. Include the following info in your email.

   1) What theme or sitestyle you are using.
   2) Your invoice number from your receipt.
   3) The name of the software and version you are using (ie: Frontpage, NetObjects Fusion).
   4) What version of Microsoft Windows you are running.
   5) A detailed description of the problem you are having.

All of these must be provided or support@themepak.com will reply to your email with a link back to this page.

Email Support Here





Do you need professional help...        ...with FrontPage or NetObjects Fusion?

 
Call our tech staff for all your questions about FrontPage or NetObjects Fusion thru Keen.

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